Published archive
Every story reflects work that often goes unseen.
A patient of mine has been using a combination inhaler to manage his asthma for about six years. When the inhaler was initially prescribed, his insurance denied coverage because their policy requires that a single medication be tried and failed for three months before covering co...
Read full story → Augustine Ezugwu · Alberta · Community pharmacist · Aug 01, 2026One afternoon, while working at the pharmacy, I was alerted by the front store team that someone had collapsed unconscious. Customers nearby were panicked, and 911 had already been called. I rushed out from behind the counter to find a person lying on the floor. A customer mentio...
Read full story → Anonymous · Ontario · Community pharmacist · Jul 28, 2026A patient came to the pharmacy earlier in the week asking if we had received an eye drop prescription for her upcoming cataract surgery scheduled for Tuesday. We had no record of it and advised her to follow up with her clinic. When she returned a few days later, still without th...
Read full story → Anonymous · Alberta · Community pharmacist · Jun 27, 2026A patient of mine had been using birth control intermittently for nearly two years. Over time, I noticed her migraines were worsening despite trying various treatments, including triptans, biologics, and other medications like propranolol and amitriptyline. One day, while extendi...
Read full story → Anonymous · Saskatchewan · Rural / remote pharmacist · Jun 22, 2026A woman in her 30s came in, a cancer survivor living with chemotherapy-induced neuropathy. She described severe pain under her feet that made her freeze mid-walk, afraid of falling. Even walking down a grocery aisle was a major challenge for her. She brought a printout of a produ...
Read full story → Chinelo Uddoh · Ontario · Community pharmacist · Jun 15, 2026One afternoon, a woman came into the pharmacy concerned about her mother’s heartburn. Since her mother was my patient, I already knew some of her medical history—including a family history of cardiac arrest. When the daughter asked for a treatment to relieve the heartburn, I aske...
Read full story → Tobe Okorie · Alberta · Community pharmacist · Jun 13, 2026