Other
A mother brought her 7-year-old son into the pharmacy with a biologic medication that required injection. The medication had been delivered from a specialty pharmacy online, and she had tried to have him injected at the hospital first. However, the wait time there was upwards of five hours.
Understanding the importance of timely administration, I spent less than twenty minutes teaching her how to give the injection safely. I demonstrated the technique, explained how to handle the medication, and answered her questions until she felt comfortable and confident.
By the time she left, she was prepared to carry out the injection at home, avoiding a long wait at the hospital and ensuring the child received his medication without delay.
Because of a pharmacist, something important happened.